Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.
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Showing 241–250 of 2,996 reviews
Class very Effective!! Delighted to take this course & the instructor was great.
Ms. L is one of the best instructors I've ever had. You can tell she really cares and is really passionate. I woke up for class everyday looking forward to attending.
Overall it was a good experience not unlike many other I have taken.
This is a great introduction into the IT realm. ITIL Foundation feels like a proper jumping off point for those entering the career field.