ITIL 4® Foundation (PITG) Reviews

Great course. This is most definitely a class that I would recommend to others. Dave is a great instructor who ensures a thorough understanding of materials and the instruction. He has a vast knowledge of ITIL and wants every student to succeed.

Great course overall, thoroughly enjoyed the material, instructor, and easy application of virtual environment. I believe self testing quizzes could be a bit more aligned to real testing environments to better prepare students for final exam and potential certification exam. Self test questions were very simplistic in nature with more robust testing question for final exam.

The videos might have valuable content but the presenters are awful

Overall, I really enjoyed the course. It can easily apply to any job field that you are currently at. This can even go further to a personally level. I would love to go further in depth one day to understand it more in detail.

Overall, very happy with the first course. Looking forward to the remaining courses!

Overall great experience. The instructor was very knowledgeable and welcomed questions. Signing up was a breeze. The staff has been great. I feel prepared to take my certification exam.

Overall an excellent experience and a fascinating new method/platform of interactive learning!

I appreciate Ms. Allyson so much . .I know a lot more ITIL. 4 than when I started.

Ta-dah!

Lord Butler exceeded above all his pears. -METICULOUS. Dedicated work ethic and positive attitude was instrumental during the qualification acquisition of 12 ITIL students, totaling 40 hours of dedication. His efforts directly contributed ACI's outstanding execution of turning the "Average Joe" into technical ITIL qualified experts. -TECHNICAL EXPERT. Always volunteers for the most complex technical discrepancies. Eager to utilize technical knowledge and make informed decisions in correcting student discrepancies in minimal time. Significant contributor to the classroom setting receiving the 2023 Instructor of the Year award -UNMATCHED MOTIVATION. Took minimal time in gaining all required qualifications. Eager to train and motivate others in obtaining same qualifications and creates an atmosphere of friendly competition. HOLDS MY HIGHEST RECOMMENDATION FOR ADVANCEMENT AND ANY PROGRAM LEADING TO AQUISITION OF FURTHER RESPONSIBILITY (and pay).