ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Showing 281–290 of 2,996 reviews

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I would like to thank Mr. John Brown to teaching this. I know it can be hard to do over the internet at times. This was my first window into this type of training and I learned a lot. Thank you.

Tami Z · 04 Aug 2023
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As Dave explained and I agree with his statements, this course should be taught at the end of the program. I believe building a good foundation (start with A+ and work progressively towards sec+ and ITIL).

Christian C · 28 Jul 2023
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I would have preferred to have Dave teach the entire 10 weeks, instead of us getting a different instructor next week. Overall, great course!

Jason G · 28 Jul 2023
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Thank you for giving me an opportunity to learn here! Instructors are relatable, knowledgeable, and have a great sense of humor!

Kyle M · 28 Jul 2023
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Great course, cant wait to start the others. Bryan did great.

Jake F · 28 Jul 2023
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great class highly recommended to friend and family

berhane g · 28 Jul 2023
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I want to further my education.

Richard A · 28 Jul 2023
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Great class, I'm looking forward to completing the remainder of my classes as part of my current cohort.

Brandon M · 21 Jul 2023
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First Impressions are lasting ones, and the first person I met from ACI Learning, was Romeo Marcinkowski, Communication System Support, and he was very instrumental in getting me enrolled. ACI Learning is on that fast track of that continual path for improvement, which I found everything I needed to accomplish this first course, ITIL4 Foundation. From the email communications, to the online ACI Learning website, and that wonderful staff that are always ready to assist.

Melvin M · 16 Jul 2023
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Great Instructor...Great Course!!!

Cedric L · 01 Jul 2023
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