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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

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Claire D, 01 Dec 2025

Such a great informative session with Ben, kept everyone engaged. The group work really helped with understanding the nature of the course and how to adapt it to real life situations. Ben was great at teaching everyone and sharing his life experiences. Highly recommend

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Bushara B, 01 Dec 2025

The lesson was very interesting and the tutorBen he was amazing, explained everything in detail and he made examples which reflects and retains in memory, the course is quite useful and gave a lot of information and strategies how to cope with difficult and challenging situations, which will be really helpful for me in work and pesonal life.
Response : Thank you for your feedback, Bushara. We’re pleased to hear you found the training interesting and informative, and that the practical examples and strategies have provided you with tools to support and equip you in your role and personal life. Thanks again.

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SHEEBA T, 01 Dec 2025

It was very interesting and knowledgeable and understandable

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Valerie B, 01 Dec 2025

I'm glad I did this course. It was really what I needed as I come across patient with challenging behaviour on my everyday job. I am really pleased to have this face to face training. Ben was fantastic in explaining into details. Thanks

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Denise O, 01 Dec 2025

this course thought me how to understand behaviour using primary strategies and to avoid triggers

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Happy M, 01 Dec 2025

I enjoyed this training, Ben is an amazing teacher, It was fun all day. I have learnt how to baseline and how to de-escalate triggers

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Evadney R, 01 Dec 2025

Very interesting and informative course looking forward to the second one

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Judith T, 30 Nov 2025

Very educative and informative.Trainer very engaging and good at delivering his message.Have definitely learned a lot that I will take to my place of work and home /personal life.

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Lauren E, 28 Nov 2025

Very informative, trainer was enthusiastic and a good teacher. Learnt a lot and will implement into practice on ward

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Emma R, 28 Nov 2025

Excellent trainer knowledge, giving relevant examples that aided understanding. Quite theory heavy but made it engaging and informative.
Response : Hi Emma. Thank you for sharing your feedback. We really appreciate your comments and will keep them in mind when reviewing our sessions. The theory content is an important part of the course, especially when exploring the function of behaviour and developing primary strategies, and we are pleased that the trainer’s knowledge and examples supported your understanding. By attending the training, we hope this will further support you within your role.

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