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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

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Neethu J, 29 Jan 2026

Class helped us to understand the different behaviour and how we can redirect the persons and how work can be more fun and not stressful. Thank you for the class

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Georgina M, 29 Jan 2026

Ben was enthusiastic, engaging and used real life examples of putting the theory into practice. I appreciated that Ben had real world and very relevant experience in what he was teaching. The little bit about body language when someone gets on the bus was a bit long winded but then again it was just before lunch so I might have just been hungry and ready for a break. Overall it has made me evaluate my practice and even though these are skills that I think I already use the day helped me reflect and how to hone these skills.

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Sophie P, 29 Jan 2026

I have really enjoyed the training course today. The trainer Ben was the best trainer I’ve ever in the 6 years I’ve worked for MFT. His teaching techniques had everyone involved and most importantly made me think about the why. Why do people behave certain ways, I will definitely be pausing and asking more questions going forward. In work and day to day life. Thanks Ben

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Sandra H, 29 Jan 2026

Realy enjoyed the course, feel like i have learnt loads, and was a fun learnig

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Shelly W, 29 Jan 2026

Ben was brilliant , i was concerned of the length of time the course run and if it would hold my attention....but can honestly say it was a fun course and Ben was brilliant with his delivery. Lots of laughs had but feel i have a differant way of how i aproach the people i support .

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Neetu A, 29 Jan 2026

The session was full of fun and information. It made me think more broadly and widely.

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Sandra L, 28 Jan 2026

Very informative training course, the trainer made the training fun whilst getting a very important message across. Will be able to use this in my workplace and at home.

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Prajitha B, 28 Jan 2026

Really looking forward to attend level 2 section.It really helped me in understanding various aspects of approaching the patient.

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Ranjiny V, 28 Jan 2026

I learnt somany things from this class. Now I know how to approach to the patient who is really challenging.

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Jipsa J, 28 Jan 2026

Really enjoyed the class. Interactive session. I am getting challenging patients everyday in our ward. This class help me to understand how to face the situation and how to deal with it. Thank you so much .
Response : Hi Jipsa. Thank you for your feedback. I’m glad to hear that you enjoyed the interactive session and found it helpful in providing strategies and tools to equip you in supporting patients on the ward.

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