Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,158 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 41–50 of 3,944 reviews (5 star)

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“

Brilliant course, really engaging. Learnt a lot.

Michaela F · 02 Nov 2026
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“

Very comprehensive and detailed. Very relevant to my working environment

Holly K · 02 Nov 2026
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I really enjoyed attending the PBS (Positive Behaviour Support) course. I found it informative, engaging and useful, and it helped me develop a better understanding of why behaviours may occur and how to respond in a positive, person-centred way. I particularly liked learning practical strategies to support individuals, promote their wellbeing and manage challenging situations with patience, empathy and understanding. Overall, I found the course valuable and feel I can use what I have learned in my role.

Keighley W · 02 Nov 2026
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“

Very good course Bennwas very helpful and explained everything Learnt a lot today which I will take back to work with me

Anne M · 02 Nov 2026
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“

The trainer ; Ben was absolutely amazing! Course was delivered with intentionality, I learned the importance of supporting people by understanding their behaviours is a form of communication. This would live with me and I look forward in utilising this in my day to day support at work and in my personal life.

Precious J · 02 Nov 2026
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“

Thank you so much, it has been an eye opener that can be applied not only on the work setting but my personal life too. It truly has been a great course and Ben has been really engaging and amazing.

Camille U · 02 Nov 2026
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“

Very informative and relevant to my place of work. Particularly enjoyed the session on mental health issues.

Lorraine C · 02 Nov 2026
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“

Really enjoyed the course i enjoyed learning about the arousal methord. I also felt the booklet related to the teaching. I enjoyed Ben's teaching style too, he was able to bring his experiences and listen to the group. I enjoyed that he didn't read directly off the slide. Probably one of the best training courses i've had and more than likely down to Ben's teaching.

Candice B · 02 Nov 2026
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“

The course made me reflect on how i respond to peoples behaviour and how that influences the therapeutic relationship. Ben is an excellent and engaging trainer.

Lydia P · 02 Nov 2026
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“

Made it easy to understand

Diminica G · 02 Nov 2026
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