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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews
Showing 5 star reviews : View all 2267 reviews
Nazneen M, 10 Sep 2025
I am glad to have attended this course today. I have learnt a lot from the class and gained valuable skills today that will equip me for when I am at work. The course was well structured, organised, interactive and engaging. Ben, our trainer, was very helpful, an amazing educator and guider. He has taught me a lot. I really enjoyed the group exercises too. I really appreciate the booklet I have received as well regarding positive behaviour support, so much effort has been put into it for us. I look forward to attending the level 2 and level 3 pbs course very soon. Thank you so much.
Morag M, 10 Sep 2025
I had some doubts going into this course as it was explained by our managers that it was 'body cam' training. The aim of the course in reality was much different and in actual fact incredibly insightful and useful. It also highlighted areas of my own appraoches to patients at work that made me realise I dont always engage with patients in the best way. It has certainly given me a lot to reflect on and a lot to consider. I also mentioned to the trainer, Ben, that the premise of the course is very similar to a lot of parenting materials I have read. The course instructor, Ben, was brilliant. As someone who struggles to focus for long periods of time, he delivered the course in a manner that meant I was able to concentrate and really absorb the material. Really looking forward to Level 2.Response : Thank you, Morag, for your thoughtful feedback. We’re delighted to hear that you found the course both insightful and useful, and that it encouraged reflection on your approach to patients. It’s also great to know that Ben delivered the course in a way that supported your engagement and learning. We look forward to welcoming you to Level 2.
Hollie H, 08 Sep 2025
Found it very interesting and helpful
Melanie B, 08 Sep 2025
Very engaging. Enjoyed the session. Made me think about my actions and others behaviours a lot more. Thanks Ben!
Natasha T, 08 Sep 2025
Really well taught, very interactive and informative. Feel like I have gained a lot of knowledge throughout the day.
Helen W, 08 Sep 2025
Ben was brilliant. Kept the day interesting and not boring. Very informative with real life situations that could reflect with. Learnt lots of new ideas that can be tried out in practice.
Omar A, 08 Sep 2025
Fantastic teaching skills, one of the funniest and informative sessions
Jiney E, 08 Sep 2025
Interactive, clinically relevant and beneficial for everyday at the NHS services
Stephanie L, 08 Sep 2025
Ben is a very relatable trainer. He obviously understands the challenges facing NHS staff. The training was very relevant and useful. I hope I'll be able to attend day 2 and I'd love to attend day 3 too, but I'm not sure I'll be allowed to as I think it's only A&E staff.
RoseMary J, 08 Sep 2025
Really enjoyed this course Useful and engaging