Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,158 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 21–30 of 3,944 reviews (5 star)

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“

Ben was lovely and made the course very enjoyable. He was very relatable and approachable. I would 100 percent recommend this course and Ben, and I have got a lot out of it.

nicola t · 10 Nov 2026
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Response: Thank you, Nicola. We really appreciate your lovely feedback and recommendation. We’re delighted to hear you gained so much from the course and that Ben’s friendly, relatable and approachable delivery made the learning both enjoyable and valuable.

“

I was sceptical that it would be useful but really enjoyed and very relevant. Liam maintained interest throughout the day. He is obviously very passionate about the subject. Appropriate use of humour.

Rachel S · 09 Nov 2026
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Response: Thank you, Rachel. We really appreciate your feedback and are delighted to hear the course exceeded your initial expectations and felt relevant to your role. It’s great to know Liam’s enthusiasm, engaging delivery and appropriate use of humour kept you interested throughout the day and contributed to such a positive learning experience.

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I found the trainer to be very engaging, I usually struggle to stay focused on a full day but Liam made the whole thing very interesting and kept focus of the whole group. The course content wasn’t too much or too little, very informative lots of practical examples and ensuring everyone understood the content.

Caitlin H · 09 Nov 2026
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Response: Thank you, Caitlin. We really appreciate your thoughtful feedback and are delighted to hear you found the course engaging, informative and well balanced. It’s great to know Liam’s delivery and use of practical examples helped maintain your interest throughout the day, while ensuring everyone felt included and supported in their understanding of the learning.

“

Fantastic! I loved loved it! The trainer Liam was fantastic, I was dreading the hours before I attended, now when it was over I wanted it to continue. Absolutely amazing!

Doris D · 09 Nov 2026
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“

Very good. Made you think about the back ground to challenging behaviours and how to prevent escalation

Jenny H · 09 Nov 2026
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“

Very informative, resonates with current patients, the job is becoming more difficult due to varying patient behaviours and this course has given me lots to think about and build on my knowledge

Sally W · 09 Nov 2026
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“

Was a very informative course. Made me think about how I practice and deal with the service users I work with. I was also allowed to be myself (neurodivergent) within the training which doesn’t always happen. Thank you Liam for that.

Emma B · 09 Nov 2026
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“

Really interesting content, great having a workbook resource to refer to. Felt tailored to our experiences. Trainer was fantastic, built great rapport, met us at our level, very inclusive.

Ellen B · 09 Nov 2026
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“

Really enjoyed this training. It was very knowledgeable. Liam was an excellent trainor. Made the training interactive and was so knowledgeable. Liam made this training less informal but I learned so much from him.

Margaret M · 09 Nov 2026
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“

Engaging, made fun and enjoyable.

Craig J · 05 Nov 2026
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