Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,158 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 61–70 of 3,944 reviews (5 star)

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Excellent

thomas r · 29 Oct 2026
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Very engaging. Trainer was very good at presenting and making the session interesting and interactive

Ketsia E · 29 Oct 2026
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Response: Thank you, Ketsia. We appreciate your feedback and are delighted to hear you found the training engaging and interactive. It’s great to know the trainer’s engaging presentation style made the learning interesting and contributed to such a positive training experience.

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very helpful to understand each others behavior

Erika M · 29 Oct 2026
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Trainer was brilliant. The venue would have been better with more space. Course content is brilliant.

Nisha P · 29 Oct 2026
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Very good session

Bindu J · 29 Oct 2026
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Excellent trainer! He explained everything clearly, was very engaging and knowledgeable, and made the session enjoyable and informative. I really appreciated his approach and the quality of the training.

Shiya P · 29 Oct 2026
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Response: Thank you, Shiya. We really appreciate your thoughtful feedback and are delighted to hear you found the training so enjoyable and informative. It’s great to know the trainer’s clear explanations, knowledge and engaging approach supported your understanding and contributed to such a positive learning experience.

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Train was really enlightening, I learnt a lot from it with lot of positive perspective changes. Ben was perfect for delivering this course.

Faith U · 28 Oct 2026
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Response: Thank you, Faith. We really appreciate your thoughtful feedback and are delighted to hear you found the training so insightful. It’s particularly encouraging to know the learning helped you consider different perspectives and ways of thinking, and that Ben’s delivery made such a positive contribution to your experience.

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The course was quite insightful. Started off very well with Ben, he introduced us to the topic and spoke on some ground rules. It brought so much light to behavioral. The response we often give will always not be the best and we don’t take the situation into perspective. It’s an eye opener and a very good course. Thank you.

Alfred U · 28 Oct 2026
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Very informative and interactive

Katy J · 28 Oct 2026
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Very informative and knowledgeable

Katie C · 28 Oct 2026
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Response: Thank you, Katie. We appreciate you taking the time to share your feedback. We’re pleased to hear you found the training informative and valued the knowledge shared throughout the course.