Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,895 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Informative course. Will be useful to implement into everyday practice to ensure patients are cared for appropriately

Louise S · 22 Dec 2025
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I really enjoyed the session. Liam kept the group engaged through out. He didn't push for people to speak up and answer questions allowing people to speak up when they are comfortable.

Gemma A · 22 Dec 2025
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Fantastic trainer and Good communicator,

Magaret O · 22 Dec 2025
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Liam is very engaging and it was very informative but also maintained interest across the day which is hard to do considering its lots of slides and talking. I think there was a good balance of mixed media, writing ourselves, involvement and also all the material seemed relevant.

Josie M · 22 Dec 2025
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liam was very friendly and engaging from the very beginning, the course was interesting and allowed all of the staff to reflect on our workplaces and how we may let down our patients who require further support, and allowed us to reflect on how we can work together to make a change on our wards.

Olivia C · 22 Dec 2025
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Response: Hi Olivia. Thank you for your feedback. I’m glad to hear that you found Liam friendly and engaging, and that the course encouraged reflection on practice and teamwork within your workplace. We hope that attending the course will further support you in your role.

Liam made the course really interesting and funny. Felt like it could have been done in a shorter time as afternoon felt quite long.

Lucy C · 22 Dec 2025
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It’s gd class chatting sharing discussions. The Way the presentation was made very interesting and lovely

Roy T · 20 Dec 2025
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Jack was really engaging and made a long day course go really quickly ,Jack was very informative and enthusiastic and I felt I learnt a lot .I would highly recommend this course and Jack !

Michelle O · 19 Dec 2025
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Jack was lovely. He was relatable and made the course interesting with his personality and not just monotone. I felt I could relate to the course itself and I could take away some valuable information to use in practice

Natalie A · 19 Dec 2025
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Jack was great, confident, knowledgable and encouraged us to engage and ask questions.

Aine O · 19 Dec 2025
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