Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,895 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Jack was a fantastic facilitator and really engaged the whole group

Sharon W · 19 Dec 2025
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Great day , found it useful to apply to lots of different situations , reinforced the good practice I already use in conversations with parents and staff and learnt new skills and techniques to improve the way I handle situations

Jenny B · 19 Dec 2025
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Was interesting and interactive. I will try to apply these strategies in future. Helped to see the problems in a different view

Athira S · 19 Dec 2025
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Jack created a Very safe & comfortable learning environment from the start. He delivered in a friendly manner and I found the course extremely interesting & felt i had learnt a lot of useful strategies

Melissa M · 19 Dec 2025
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The class was really interractive and informative.

Rajeswary P · 19 Dec 2025
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The class was interactive. Lots of role play . Though it was long he made it feel enjoyable

Glory E · 19 Dec 2025
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Jack was really engaging and kept my interest throughout the session. I liked the practical components to the session as it kept it interesting. I appreciated the regular breaks because it can be uncomfortable sitting for such a long time when you’re not used to it. There was some repetition throughout the day, but to an extent it did help consolidate my learning.

Sophie W · 19 Dec 2025
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Response: Hi Sophie. Thank you for your feedback. I’m glad to hear that you found Jack engaging and that the practical elements helped maintain interest throughout the session. I also appreciate your comments regarding the pacing, breaks, and repetition, and how these supported your learning. Your feedback is helpful and valued.

Very interesting training and appropriate for me Jack was an excellent trainer and kept the group engaged Good fun

Adele B · 18 Dec 2025
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Good explanations throughout the day. Informative.

Anne B · 18 Dec 2025
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Interesting content which was new and something which I can use in practice. Presenter, jack, friendly and felt at ease asking questions

Jenny G · 18 Dec 2025
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