Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,956 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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I really enjoyed the course. Kirstie was excellent in her delivery and used real examples which helped consolidate knowledge.

Joanne B · 05 Jan 2026
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Liam was very interactive which helped as it was a long day. Made it easy to understand. The material was helping and useful and I feel it could be easily implemented into practice. I feel this is necessary training and would be good if it could be delivered to student nurses during the training- especially the theory to understand triggers and communication issues

Natalia M · 05 Jan 2026
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Response: Hi Natalia. Thank you for your feedback. I’m glad to hear that you found Liam’s interactive approach helpful and that the content was clear and relevant to practice. Your comments regarding the value of this training, including its potential benefit for student nurses, are appreciated. We hope that attending the course will further support you in your role.

This course is highly effective and informative. The tutor is a good teacher Make the course enjoyable and interesting.

Abiodun I · 05 Jan 2026
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Good mixture of case studies and theory that provides a rounded view of the importance of relationships.

Olly P · 05 Jan 2026
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The course was very informative and has made me reflect on my own practice. I will be implementing what I have learnt today.

Penny R · 05 Jan 2026
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Very interesting and informative. Personal experiences shared by Kirsty were very helpful. Thank you so much 🫶🙏

Natalie M · 05 Jan 2026
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Particular interest in behaviour of concern as normal . Looking at triggers and ques How we can change attitudes

Anne W · 05 Jan 2026
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I liked the personal stories.

Helen S · 05 Jan 2026
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Very engaging presentation by Kirsty. Kristy’s use of personal experiences helped me understand how situations and techniques might be used to best effect. Thank you

Claire R · 05 Jan 2026
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Kirsty was really great! She went at such as good pace. I would love to continue further training. Thank you!

Aleksandra N · 05 Jan 2026
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