Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,879 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Great course, engaging and enjoyable. Plenty of opportunity for questions and movement breaks. Training Facilitator was excellent, very knowledgeable and fun :)

Ethan K · 05 Jan 2026
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Response: Hi Ethan. Thank you for your feedback. I’m glad to hear that you found the course engaging and that there were opportunities for questions and movement breaks. It’s also good to hear that the facilitator’s knowledge supported the session. We hope that attending the course will further support you in your role.

I really enjoyed the course - the theory was really beneficial to hear. I liked the case study practice in the afternoon. I will be remembering the cognitive biases when I am at work!

Holly L · 05 Jan 2026
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Kirstie was an amazing trainer, she was very informative and passionate about what she was talking about and delivered a great training programme. Thank you so much for it.

Louise J · 05 Jan 2026
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Loved it. Safe, fun learning!

Martin C · 05 Jan 2026
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Great course ~ Kirsty was great with explanations & answering any questions we had

Gilly F · 05 Jan 2026
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Course and Kirstie were great. Learnt a lot for my work as a TA but also to help with my daughter who has learning difficulties! Recommend to all.

Michaela L · 05 Jan 2026
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Kirstie was very engaging and made the day feel efficient, she explained things at a good pace and very clearly. The course was very informative.

Andrea C · 05 Jan 2026
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Great content and resources. Very knowledgable trainer, engaging delivery and relatable stories throughout. The right balance of listening and group activities.

Mercedes B · 05 Jan 2026
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The course was really engaging, thanks Kirstie for sharing.

Maureen O · 05 Jan 2026
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Great engaging trainer, plenty of information delivered in a fun accessible way. Long course but enjoyable!

Kate M · 05 Jan 2026
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