Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Ben was very engaging, he made the course enjoyable.

Excellent. Ben very knowledgeable and great at involving all group.

Ben has great knowledge and good teacher.

Very good presentation style and lot of opportunities to discuss and talk about how to better support out customer which all made this training very enjoyable.

The training very useful and relevant to my job role.

Rachael was really nice and usually don't like being put on the spot but she managed to asked questions without too much pressure. It was a perfect size with just 7 of us in the session so made it easy to interact. I want to do the part 2 when possible because I thought it was so useful. Really related it to all particular services and I would recommend any support worker to do it. Helps your customers, but also helps yourself in a difficult job

Very interactive. Well delivered Enjoyed this training it reinforced what we as an organisation are trying to achieve.

Excellent course. Could not fault the trainer who in my opinion kept everyone involved and interested in the course. One of the best trainers I have had in 23 years

Clear and concise, delivered well, principles learnt were ideal for my workplace

Found the course to be very informative and interactive.