Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Ben and Jamie were very engaging. the pace felt good

Dana A · 09 Jan 2026
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I am sure the training was an eye opener to all of us who attended the session I believe i would be able to apply this in my professional life. Both trainers were maze

Vrinda A · 09 Jan 2026
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Informative session

Gogimon M · 07 Jan 2026
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Very informative

Andrew B · 07 Jan 2026
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Learnt a lot Kirstie was great I am now going to ask more questions to patients and be more interactive with them

Liz B · 07 Jan 2026
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Wonderful course. So informative. Great for use in all aspects of life not just work life. I would recommend this course to everyone. Hoping to carry on to day 2&3. Kirstie was great. Made it fun and relative. Inclusive to all.

Dani L · 07 Jan 2026
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Kirstie is passionate about her training and this shows in how she delivers the course. I have learnt a lot about PBS and I plan to use it to implement support plans for the patients in my care

Emma P · 07 Jan 2026
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Kirstie was a fantastic trainer. Very engaging and informal. I will take a lot of what i have learnt today and put it in practice.

Nicola T · 07 Jan 2026
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I have learnt a lot from this course and it was delivered very well. I will take away from this course new ways in how to deal with colleagues who display potentially difficult behaviours and will make me think more about the reasons as to why they may be showing those behaviours and how to then address them if required.

Elen J · 07 Jan 2026
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Response: Hi Elen. Thank you for your feedback. I’m glad to hear that you found the course well delivered and that it supported reflection on understanding behaviours and how to respond to them. We hope that attending the course will further support you in your role.

Excellent course content and delivery. Feel like there are elements that I will consider that I maybe wouldn't have thought about previously in terms of behaviors of concern. Would very much like to see this incorporated into hive system to allow me to continue to use the skills/knowledge gained today

Melanie W · 07 Jan 2026
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