Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Kirstie was a brilliant presenter of the course, very informative with real examples during her years in care. The course was extremely informative and although I’m no clinically based, I have learned how take these theories and methods into my working day and home life too! I wish I had done this course as my children were growing up :-)

Sarah D · 07 Jan 2026
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Response: Hi Sarah. Thank you for your feedback. I’m glad to hear that you found Kirstie’s delivery clear and supported by relevant examples from practice. It’s also good to hear that the course content felt applicable beyond a clinical setting. We hope that attending the course will further support you in your role.

Kirsty was very informative, friendly and a wealth of knowledge.

Suzanne M · 06 Jan 2026
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Very informative and clear presentation for me to understand. Will definitely use some of the strategies Thank you

Tracy C · 05 Jan 2026
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Very good

Salwa K · 05 Jan 2026
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This course was excellent and very well facilitated! The trainer was very knowledgeable! Very relevant to work and reinforced stuf f we already knew as well as learning new stuff! And how to apply it. Excellent course would highly recommend!

Melanie B · 05 Jan 2026
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Fantastic course Lots of knowledge taken in Liam was very thorough, kind & funny throughout Will definitely use in practice going forward

Courtney F · 05 Jan 2026
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Liam was a really good trainer, explained everything very well. Made sure the day was interactive as was a lot of theory. The workbook included lots of good information I feel I can take in to practice.

Ellie P · 05 Jan 2026
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Response: Hi Ellie. Thank you for your feedback. I’m glad to hear that you found Liam clear in his explanations and that the interactive approach supported the theory-based content. It’s also good to hear that the workbook information was useful for practice. We hope that attending the course will further support you in your role.

Liam very passionate, helped to learn all relevant to each area of work, interactive and group all helps the day. Thank you.

Saeqa A · 05 Jan 2026
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It was a good training session. It wan interactive and group training.

Meera B · 05 Jan 2026
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Very interesting... Kirstie made it fun and easy to understand .

Penny O · 05 Jan 2026
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