Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Ben and Jamie absolutely amazing best training I have had in a long time. They are both very knowledgeable, made the session interesting and looking forward to further training with them both. Thank you for everything :)

Connah P · 09 Jan 2026
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Excellent trainers Jamie and Ben. Thank you guys for the knowledge you have given us. It’s amazing training, I had learned a lot today and I am coming for Level 2.

Esther A · 09 Jan 2026
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The course trainers presented the information clearly. The sessions maintained interest throughout which was supported by the interactive content. The only negative outside the trainers control was the room temperature but this room is always cold

Diane F · 09 Jan 2026
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Have learnt how to address patients behaviour how they communicate to us and response very important

Hazel M · 09 Jan 2026
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I found the course very interesting Jamie and Ben were amazing, interesting and explained everything in detail.

Antonia S · 09 Jan 2026
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I really enjoyed the course, it has made me think more about everything

Susan O · 09 Jan 2026
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Very interactive session Can add some videos to enhance the lesson experience

Megha B · 09 Jan 2026
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I attended the PBS training today delivered by Jamie and Ben. The session was fantastic—engaging, clear, and very practical. I’m looking forward to using the skills in my work.

Samantha C · 09 Jan 2026
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Response: Hi Samantha. Thank you for your feedback. I’m glad to hear that you found the PBS training engaging, clear, and practical. We hope that attending the session will further support you in your role.

Energetically delivered by both trainers. Interesting information challenging some preconceived opinions

Helen D · 09 Jan 2026
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It was really amazing training which l think will help me a lot in my professionel and personal life.

Binesh J · 09 Jan 2026
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