Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,895 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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I learnt a lot of very useful knowledge i can implement into practice

Deborah H · 08 Dec 2025
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Trainer (Jack) really enthusiastic and informative !! Facilities poor a long day 8-4 with no hot drink facilities

Laura T · 08 Dec 2025
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Response: Hi Laura. Thank you for your feedback. It is great to hear that you found Jack enthusiastic and informative throughout the day. We appreciate your comments regarding the facilities and refreshments. As the venue is not arranged by us we will ensure this feedback is shared with the organisation to review for future sessions. We hope that by attending the course it will further support you within your role.

Thank you,was very informative

Mundackal J · 08 Dec 2025
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Very engaging and informative. Thoroughly enjoyed the course . Jack was brilliant

Michelle I · 08 Dec 2025
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Overall a very informative course

Carol M · 08 Dec 2025
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Great course very interesting

Rhiannon W · 08 Dec 2025
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Jack was very interactive and engaging. Course was informative and will be useful within my daily work. Thankyou

Victoria C · 08 Dec 2025
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Could be better with more activities as its quite a long course

Saima A · 08 Dec 2025
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Well presented. Some slides and handouts didn’t have same emphasis Managed the room really well

Liz O · 08 Dec 2025
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Response: Hi Liz. Thank you for your feedback. We’re pleased to hear you found the session well-presented and that the trainer supported a positive learning environment. We appreciate your comment regarding the slide and handout alignment and will explore this further. We hope that by attending the course it will continue to support you within your role.

I enjoyed the course and level of interaction.

Karen N · 05 Dec 2025
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