Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,956 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Kirstie was very engaging and made the day feel efficient, she explained things at a good pace and very clearly. The course was very informative.

Andrea C · 05 Jan 2026
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Great content and resources. Very knowledgable trainer, engaging delivery and relatable stories throughout. The right balance of listening and group activities.

Mercedes B · 05 Jan 2026
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The course was really engaging, thanks Kirstie for sharing.

Maureen O · 05 Jan 2026
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Great engaging trainer, plenty of information delivered in a fun accessible way. Long course but enjoyable!

Kate M · 05 Jan 2026
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Extremely useful and effective

Nicholas G · 05 Jan 2026
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Very good attitude, good anecdotes. Quite engaging.

Ewelina G · 05 Jan 2026
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Trainer really approachable, great use of real life examples to put information into context.

Catherine M · 05 Jan 2026
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Really interesting and helpful. Constructive and effective course material and presentation. Personal stories were particularly interesting

Edward S · 05 Jan 2026
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Kirsty was very engaging and brought the subject to life with real life examples of situations she had faced. There were amble opportunities for us to reflect and consider our practice and how it could be improved and the elements to be considered.

Louise L · 05 Jan 2026
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Course gave the brief understanding of the behaviour

Alnet A · 05 Jan 2026
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