Claire M, 21 Apr 2026
Information provided very helpful.
Vikki B, 21 Apr 2026
Very useful course. Will make my role and investigating better
Danielle B, 21 Apr 2026
Excellent comprehensive training. John was wonderful and explained all the content in clear and helpful ways. He is a fantastic trainer!
William C, 21 Apr 2026
John was a great and engaging trainer. Interesting content and would be open to future courses.
Jillian M, 21 Apr 2026
Really interesting course and it was delivered really well - the trainer was really knowledgeable and he kept me focused and attentive. His language and tone were really good and the balance of course content and examples was spot on!
Emily P, 21 Apr 2026
There is so many things discussed that I can take forward in my role and I will be recommending that my colleagues look at doing this course. Trainer John Khastar was brilliant, really knowledgeable and got everyone engaged with the training. I will use the Behavioural Influence Stairways Model to help me in my appointment when I need to resolve conflict or challenging conversations and also take forward the 5 step appeal when dealing with resistance.
Amanda E, 21 Apr 2026
Geraint is a very professional individual and delivers a course exemplary, making it easy to understand how proceedings work when gather and providing evidence.
Daniel C, 21 Apr 2026
Huge thank you to Tony - fascinating information and interesting demonstrations. Excellent resources to take away