Bond Solon Reviews

Would be good to get some basic information before starting the CUBS course for those who are complete beginners as I had no idea what CPR and PD was before starting. CPR means something else in my world!!. I would also recommend candidates do read the manual as this would have been helpful, I read some of it but not all of it pre-course.

An excellent first day. Complaints training has the potential to be 'dry' but Pat is such a skilled and experienced trainer that he made this a fascinating and enjoyable day. His experience and knowledge is superb, as are his interpersonal skills. Looking forward to Days 2 & 3.

I'm thoroughly enjoying this course, it seems like a very good qual to have on the CV. I am actually looking to see on the back of the next, and last day, that we get to hear of any other courses available which could form part of a progression route i.e, advocacy training, expert witness or other modules relating to you APCIP.

This was an interesting and enjoyable course that I was excited to learn about. The trainer took time to understand our backgrounds which was helpful as it meant the material was more relevant to us. Appropriate warnings were issued ahead of any potentially sensitive topics and delivery was thorough. He had clearly done his homework beforehand and overall this helped me find the course more enjoyable!

Eleanor provided a fantastic interactive session to get the group thinking and working collaboratively.

Tim Kirkham, the trainer was excellent, he gave real life examples of cases that had gone well, but also where lack of disclosure had gone wrong.

Very well presented, i found myself well engaged for the entire course.

Simon led the course in a helpful, and practical manner making it interesting by using real-life examples that were relatable.

Excellent course - really engaging.

Links in course notes did not work making it difficult to navigate during the course.