Showing 421–430 of 729 reviews
Helen is lovely trainer. The whole group were fab, interaction, training and the conversation was easy. Emotional subject but Helen new her stuff and had the subject close to heart.
Response: Thank you Gemma, for your kind feedback. I'm pleased to hear you found the training sessions interactive and the conversations easy.
Ireally enjoyed this training. It has helped me to understand different customers actions and concerns and has also made a big difference with my personal understanding of finances. Great work Helen, really appreciated you coming to Welsh Water to deliver this training
Response: Ashleigh, thanks for taking the time to leave me feedback. I am delighted to hear it has helped you within your role but also with your personal understanding of finances.
The course provided additional information and organisations that we can provide to customers who are financially struggling. The content was delivered in a manner that was easy to understand and apply. Thank you Helen!
Response: Thank you Dawn for your feedback and I'm pleased to know the content was delivered in a way to help you apply to your role and customer conversations.
A very imformative, thought-provoking course that has given me a lot to think about!
Response: Donnah, thanks for your feedback and I'm so pleased you found the course informative and thought-provoking.
I deal with vulnerable customers daily, I am interested to see how we can incorporate this into Link
Response: Thank you Hayley for taking the time to leave me feedback.
It was good to see how passionate Helen was about the training she provided. The training opened our eyes a little more compared to previous read/quiz courses and training. I think it would be greatly helpful if we had more training from Helen on other subjects in the future
Response: Thank you Andrew for the great feedback and pleased to hear it opened your eyes a little more to what people are experiencing and how you can support them.
The course was extremely thought provoking, it provided me with a much better understanding and appreciation of the circumstances people may be facing.
Response: Thank you Kelly for the great feedback. I'm so pleased to hear that the course has given you a better understanding of what people are experiencing.
Helen gave me a lot of food for thought and reminded me that we are all human and that anyone of us could experience an event that puts us at risk of being vulnerable
Response: Aimee, thank you for taking the time to leave me feedback. It's great to hear that the course has given you a lot of food for thought. I agree, we can all experience events that may make us vulnerable.
I felt the course was very thought provoking and Helen delivered the training with compassion but at the same time, ensuring this is workable in a financial services environment. The worksheets were really good and the interaction was perfect.
Response: Thank you Victoria for your feedback. It's great to know that you felt the course was well delivered and interactive.
The course was very thought provoking and does make you stop and think about the bigger picture affecting everyone. It is difficult in our industry to focus on the bigger picture but this course highlights the need to do so.
Response: Lisa, thank you for your feedback, and it's great to hear it was thought-provoking and made you stop and think. The course topic highlights a situation that many people will find themselves in.