Helen Pettifer Training Ltd reviews

4.8 (720 reviews)
AI summary of reviews

Its trainers combine deep subject knowledge with warmth and empathy, creating safe, relaxed spaces where attendees engage openly with sensitive topics. Across its courses, reviewers value passionate, clear and adaptable delivery, real-life examples, group discussion and interactive activities that make learning memorable rather than theoretical. Practical workbooks, tools and signposting resources support confident application in customer conversations and everyday roles, while tailored content helps teams take learning back to work.

Empathetic trainersInteractive learningPractical resources

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I found Helen very passionate and professional throughout the course. The course itself was thought provoking and meaningful, especially as this subject is close to everyone's hearts at the moment. I felt this course was very useful to myself.

Katy P · 28 Oct 2022
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Response: Katy, thank you for your kind feedback and that you found the course thought-provoking and meaningful. I'm also pleased to know this course was very useful for you.

thank you very much

Rhys D · 27 Oct 2022
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Response: Thanks Rhys for the feedback. I trust you found the course informative and beneficial.

For such a difficult subject to learn about the course was engaging and in depth. I feel like i have a better understanding of suicide and just how important it is to ensure we are having the right conversations and supporting those who need the most help.

Stephen N · 13 Oct 2022
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Response: Thank you Stephen for leaving this feedback. I'm pleased to know you have a better understanding of suicide and how to support someone needing help.

I really enjoyed the course. It was a difficult subject to talk about, but it was made very easy to do so.

MArk D · 13 Oct 2022
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Response: Mark thank you for your comments and it's encouraging for me to know that I created an environment that made a difficult subject easy to talk about.

Terrific course, good pace and the trainer was warm, engaging and keen to involve everyone. Set at a good level

Ross S · 12 Oct 2022
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Response: Thank you Ross for your feedback and your participation in the course. It's great to hear you found the course engaging and set at a good level, especially given the topic of the course.

The course was well paced and provide tool for future conversations both in and out of work. I feel more confident that I can support both customers, and colleagues with difficult conversations

Ann K · 12 Oct 2022
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Response: Ann thank you for your feedback. I am so pleased to hear you feel more confident in supporting customers and colleagues following the course.

Considering the topic it was a really enjoyable course. Helen makes the space feel safe and non-judgemental. I would highly recommend the course to anyone who carries out a role where they might come across someone feeling suicidal.

Julie-Anne O · 12 Oct 2022
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Response: Thank you Julie-Ann for your feedback. It can be a difficult topic to cover so it's great to know that the space felt safe and non-judgmental.

I found the information within this session to be such an eye opener, we have discussions with Insured daily regarding this topic and following this i will view their circumstances differently.

Rachel L · 10 Oct 2022
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Response: Thank you Rachel for your feedback and it's great to know this course has been an eye opener for you and will impact how you view customer's circumstances moving forward.

A very well designed course for a subject that is very sensitive. Helen's skills and knowledge is testament to the content within the course and the way it is delivered. She's a fantastic trainer and really understands the subject of vulnerability. I learnt a lot, but the main takeout's for me were the sections around, helpful questions and responses - I hope I never have to use these, but if do, I will draw on these skills to help someone.

Charlotte D · 26 Sep 2022
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Response: Charlotte, thank you for your kind comments. It's good to know the course was well designed and covered the topic in a sensitive manner. I hope too that you'll never need to use the skills from the course, however it's important to feel equipped and confident to know how to approach these conversations and how you will respond. So pleased to hear you learnt a lot from our session.

fanastic course- Helens raw vulnerability really helps bring this home and makes it real and that we have to take action. Thankyou Helen you should be very proud

Sue B · 23 Sep 2022
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Response: Thank you Sue for your kind feedback. It was great to have you join the course and thanks for your participation and contribution to the discussions. Such an important topic and I agree we need to take action.