Showing 2,171–2,180 of 4,788 reviews
I really enjoyed the course and found it very useful. I thought the trainer was good at engaging different characters in the room.
I expected to role-play some patient scenarios around different subjects such as denial and collusion etc. we didn’t do this but we did cover lots of good communication tools, topics and approaches. I did really enjoy the training overall
Very worthwhile course. Provided me with some useful tools to take back and use everyday in conversations with my patients in making them worthwhile and more meaningful providing better support and more effective signposting.
The Course was very useful for me starting out in management. Claire was very good conducting the course throughout.
I think the course raised interesting questions and has provoked a different way of thinking about challenging questions, in particular attention to language being used, e.g. no nouns/emotive works or using BUT!
Thoroughly enjoyed the course and Claire was brilliant
Excellent presentation by Claire getting everyone involved with.a bit of humour thrown in by all