Showing 2,131–2,140 of 4,735 reviews
It was very enlightening. The training helped me to appreciate other cultures, diversities, and languages. One must put the patients first in all with good communication.
I found Mike easy to listen to and the content interesting and very useful. I prefer courses like this one where we spend time looking at what we will take away to improve, rather than ones with lots of content but no direct relevance. The length of time (3 hours) was just right.
I found Mike easy to listen to and the content interesting and very useful. I prefer courses like this one where we spend time looking at what we will take away to improve, rather than ones with lots of content but no direct relevance. The length of time (3 hours) was just right. I now have the challenge of identifying my goals so that I prioritise where I spend my time.
I really enjoyed the course and found it very useful. I thought the trainer was good at engaging different characters in the room.
I expected to role-play some patient scenarios around different subjects such as denial and collusion etc. we didn’t do this but we did cover lots of good communication tools, topics and approaches. I did really enjoy the training overall
Very worthwhile course. Provided me with some useful tools to take back and use everyday in conversations with my patients in making them worthwhile and more meaningful providing better support and more effective signposting.
The Course was very useful for me starting out in management. Claire was very good conducting the course throughout.
I think the course raised interesting questions and has provoked a different way of thinking about challenging questions, in particular attention to language being used, e.g. no nouns/emotive works or using BUT!