Showing 11,991–12,000 of 24,817 reviews
I've really enjoyed the course and it was more practical.
Absolutely enjoyed the last 2 days, Ben's attitude and knowledge to the training keeps you engaged and I will take away what I have learnt over the last 2 days. Thankyou
Fantastic trainer and very knowledgeable and I feel like I have come away with a lot more information on how to deal with situations and better knowledge on how to manage people's baselines and deesculate situations
Really interesting. Learnt lots of ways to positively interact and defuse situations within my job. Was given new ideas to look for cues and how to diffuse situations
I have really enjoyed this course, I am satisfied. I can definitely apply this not just at work but in my daily life. Now I understand how service users and anyone I come across. I am glad I came for this course. My tutor is good at explaining and I understood each and every bit of the course. I would come again if possible
Response: Hi Ifeoluwa. Thank you for taking the time to leave detailed feedback. We do pride ourselves with having experienced trainers who can bring this training to life through their own experiences. We'll be sure to let Ben know great you found the training.
Knowledge is power and Ben has given me that. Thank you Ben. Very interesting and Ben delivered the course in a fantastic manner and everyone was engaged. Don’t mention it 😂