ACI Learning Reviews

Long hours, but necessary for grasping all the information needed for Itil.

Positive experience

This probably should be a 3 week course. There is a lot to go over.

The school wants you to succeed and they provide many resources to you. The class is just a lot of information for a beginner, however, I definitely know more than when I started the course. The course realistically should be at least another month longer for beginners.

i believe the course should be at least twice as long if not longer

very interesting despite the info overload. looking forward to the next steps

The course and material is a solid 7/10. Most of the stuff I learned was through the extra notes and YouTube videos because their examples were more easy to understand but I also learned enough through the powerpoint slides and modules as well.

None

This class would be more beneficial in-person, as the echo in Teams prevented the audience from hearing and benefiting from student questions/responses. Also, added focus on the actual forensic reports that we see at banks/servicers would make it more relevant.

The topic on network forensics was particularly helpful to me, as well as log analysis. Also the topic on what should be included in a good forensics report. The introduction to some of the major forensic tools was also valuable.