ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

Knowledgeable trainersPractical examplesUseful resources

Generated from recent reviews; may not reflect every review

Showing 791–800 of 2,996 reviews

Sort by

n/a

sepriano m · 10 Jul 2022
Helpful review?YesNo
Report review

Great course, cant wait for the next one!

Isac P · 10 Jul 2022
Helpful review?YesNo
Report review

I would recommend the course.

Alfonso V · 10 Jul 2022
Helpful review?YesNo
Report review

The instructor for this course used his extensive knowledge and experiences to make the content relevant and comprehendible. Highly recommend the courses and training environment at ACI Learning.

Terreil R · 10 Jul 2022
Helpful review?YesNo
Report review

This Course is useful in its own way I see why its part of The IT Cerifications

Louis C · 10 Jul 2022
Helpful review?YesNo
Report review

I kept getting annoyed because of noticing that it was already time to leave, that's how intrigued I was to gain more and more knowledge by the course, and the instructor.

Elohim A · 09 Jul 2022
Helpful review?YesNo
Report review

Rich is awesome. I think the course was slightly difficult to me because of the change in test/exercise questions. I had been using a certain study technique I chose after experiences the first test and exercises. That technique did not bode well in the face of the level of questions nearing the end of the course. ITIL is strange to me but I was able to grasp it well enough to pass. I just feel like I am more uncertain of my knowledge now then when I began but I do indeed have a better understanding of IT and the practices in which IT companies engage in.

Ronald N · 09 Jul 2022
Helpful review?YesNo
Report review

Coming into a new industry and learning new things within 10 days! It is good to have great instructor that knows and can explain in simple "barney style" method of relating materials to real life events.

johnny l · 09 Jul 2022
Helpful review?YesNo
Report review

All I can say is I wish this class was something that was offered in military education office.

Kevin P · 09 Jul 2022
Helpful review?YesNo
Report review

Mahalo's ACI Staff. This is a wonderful learning experience and great atmosphere. Looking forward to continuing my studies and career.

Ronald N · 09 Jul 2022
Helpful review?YesNo
Report review