ITIL 4® Foundation (PITG) Reviews

Thank you ACILearning! I already started recommending others to the experience you provide.

It was really difficult and I felt like a lot was being thrown at me but I hope I understand enough to pass the test.

I know I gave it a 5/5 in all areas, but I really did enjoy the class. However, I kind of wish it was more self-paced. As in, if I wanted to work ahead of my peers, then I would be able to. Sometimes, I just sit in class waiting for the timer to go down. Just an idea, but maybe a competency-based exam so you can skip certain lessons? But I really enjoyed how Sunday would slowdown to repeat certain sections. He would give us keywords to connect to so that we could better understand the materials. It's tough to give a full review without actually taking the ITIL cert from PeopleCert yet. I feel like, after I take the exam, I can truly see if the materials covered in this course really prepared me for the exam.

Learned alot of helpful information.

language barrier words didn't mean the same in English very hard to understand at times

Practice exams and exercises were a great way to test my knowledge of the course. Being able to see what was wrong with my answer helped a lot. However, the user interface displaying the explanation of the answer could use a bit of improvement. Trying to visually see the explanation was a bit difficult considering the fatigue from late night classes when all the words were bunched up together.

yes

the course, i felt was pretty standard, the part that really made it shine was the teaching methods of our primary instructor.

Great class and material.

My experience with this course was overall a great experience. My one complaint, as mentioned earlier, was the wording in quite a few of the questions within the End-Course Assessment. While the questions should present themselves in a way to think back on learned concepts and practices, the student should also be able to comprehend what is being asked, and be able to focus on what the answer could be. Somewhat simpler wording would suffice.