ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Due to holidays classes were held on Saturday. This was not brought to my attention during the enrolment period. I was forced to change plans that were developed months ago. Even Universities do not force classes on none class days due to holidays. The program needs to extend it's days out to plan for such holidays. This alone will convince me to not recommend friends or family to use this program.

Vincent L · 10 Jun 2022
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Mr. Shuja was awesome! The delivery of the ITIL instruction of was flawless. He is the main reason I understood and passed ITIL. The way he explained everything and answered our questions made it beneficial for my learning. I would definitely recommend him for future course instruction.

Roxy N · 09 Jun 2022
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it was overall acceptable.

Bryce K · 05 Jun 2022
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I overall enjoyed this classroom and class.

Corey W · 05 Jun 2022
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Jon woods and david cawthorn were great

Robert M · 04 Jun 2022
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great class

victoria k · 04 Jun 2022
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A very effective and fast IT introduction. I don't know if I have ever learned and been tested so fast for this kind of information in years.

Lucas D · 30 May 2022
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Daniel S · 29 May 2022
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Rich, our ITIL Foundations Instructor, held a phenomenal course that allowed us to learn ITIL in the most proficient way. I am very grateful to have learned from him and appreciated the personal experiences shared that allowed us, students, to see everything from a different perspective.

Matthew V · 28 May 2022
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I really enjoy the class. I would highly recommend this class for anyone pursuing a career in IT.

William G · 27 May 2022
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