ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Showing 671–680 of 2,439 reviews (5 star)

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Chris was a great instructor and I would recommend him in the future.

Justin B · 15 Jul 2022
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I loved the scenarios, where things can get thrown out in real-world situations. I want to get clarification on even more specific details on the matter. Other than that, can't wait to start working!

DaShawn P · 11 Jul 2022
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Great class for anyone looking to begin their journey into IT.

Courtney C · 10 Jul 2022
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Great course. New to me. Great facilitator with a wealth of knowledge who has some many ideas to make the course better for the students. Worked on his time to have something to make the students understand some of the topics. Although we are on the internet for the most part, some school house resources should be made available like a copier or printer.

Cedric S · 10 Jul 2022
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The content is too dry, too bland. Yes its business oriented, I understand that. However, that doesn't mean make a room full of old cranky veterans sit in chairs and go back over death by PowerPoint.

Adonis · 10 Jul 2022
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keep doing what you are doing and improve the time limit to study the book at home cause i could not get in at home on my internet, make it more fun to do the work on a short notice.

Bobby D · 10 Jul 2022
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n/a

sepriano m · 10 Jul 2022
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Great course, cant wait for the next one!

Isac P · 10 Jul 2022
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I would recommend the course.

Alfonso V · 10 Jul 2022
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The instructor for this course used his extensive knowledge and experiences to make the content relevant and comprehendible. Highly recommend the courses and training environment at ACI Learning.

Terreil R · 10 Jul 2022
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