Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.
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Showing 651–660 of 2,439 reviews (5 star)
I would recommend this course to anyone that wants another notch on their belt.
This course covered a large amount of information in a short amount of time. The way the class was taught helped grasp the concept and prepare us to take the Certification Exam
My instructor took his time with every individual in the class
Great experience. Looking forward to learning more new concepts and practices.
Thank You for the Opportunity and Instruction.