ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

Knowledgeable trainersPractical examplesUseful resources

Generated from recent reviews; may not reflect every review

Showing 621–630 of 2,439 reviews (5 star)

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Jazmone W · 26 Aug 2022
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Good course full of valuable information.

Jamaree J · 26 Aug 2022
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I feel super confident, as someone with minimal history, in being able to apply what I’ve learned so far and it’s only the beginning of the learning journey.

Destiny G · 26 Aug 2022
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Keep doing great things guys.

Nathan E · 20 Aug 2022
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Thanks to the class I intend to pass this certification exam easily.

Monica O · 20 Aug 2022
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I had the privilege of taking the ITIL 4 Foundation course with Professor John Woods. He is a very personable and enjoyable professor to have, and you can tell that he has a vast amount of experience in the field. He always tried to use real-world examples and scenarios that us the students could use to tie-in with the concepts that we had at hand in class; and for that, I will forever be grateful to him. I couldn't have asked for a better professor or experience during this course! Professor John Woods is the best!

Rafael F · 20 Aug 2022
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Very good

JOHNY M · 19 Aug 2022
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loved the class

mattronique w · 19 Aug 2022
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Fantastic job! I really appreciated all the staff as well. The culture here at ACI is wonderful.

Dominique W · 19 Aug 2022
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amazing

Marcellus B · 19 Aug 2022
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