Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.
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Showing 611–620 of 2,439 reviews (5 star)
Good course Jim Wright is a very helpful and very good instructor
I hope my next professor is patient and open to going over information if needed.
This class was outstanding. I have taken many formal courses from the military to higher level education. This course incorporated strengths from each of those.