ITIL 4® Foundation (PITG) Reviews

Great course and better instructor.

Enjoyed the course.

Loved the class it could not have been better

Overall, Instructor was absolutely fantastic especially given how bland this course itself can be

Great class!

This is a useful course for the context of IT management. It helped me understand the nature of IT service organizations

I feel like I've said what I need to say, make the verbiage more simple. it doesn't need to be so wordy

Need better mics, built in laptop mics are NOT good enough.

Overall, I feel like the course isn't necessary. At this beginning stage, it doesn't seem relevant to an IT career when it is stated several times throughout the 40 hours that ITIL is a business practice. Almost all of the content is fairly common sense, the level of difficulty is introduced by the specific terminologies and definitions. I can see and understand the different practices and terms in my current career, but I don't feel like I learned much of anything other than that a certain practice I have been doing actually has a word to go with it.

We didn't use labs but the practice assessments were great.