ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Generated from recent reviews; may not reflect every review

Showing 381–390 of 2,439 reviews (5 star)

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great experience

charles o · 10 Feb 2023
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I'm excited for my future knowing that my learning is in good hands with ACI Learning.

Lisa W · 10 Feb 2023
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I didn't know about this course upon beginning. But now I feel more confident in what I learned and how to apply it. I'm glad this is part of the curriculum. This will definitely help my future endeavors.

Micah T · 10 Feb 2023
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Great instructor so genuine and understanding!

Jennifer H · 10 Feb 2023
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Great course, I really enjoyed the stories associated with the class that made the concepts stick in my mind.

Ernest s · 10 Feb 2023
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Wonderful class

Janae S · 04 Feb 2023
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Great Instructor. Fantastic course material.

Chukwuemeka O · 04 Feb 2023
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Need more test question examples for each category

HOWARD A · 04 Feb 2023
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Mr. John is a very understanding and patient person. He guided the class in the right direction of the need to know basis. He related to us and laughed with us as well. For that, I can say...the best instructor I have had outside of college. I wish he taught other classes. If he did, I would enroll in them knowing that he would teach me at his fullest potential.

Monique D · 04 Feb 2023
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Excellent course for being only ten days, which can be daunting to some people. It's beginner friendly and material is easy to understand.

Vyvienne F · 04 Feb 2023
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