ITIL 4® Foundation (PITG) Reviews

Extremely satisfied!

Enjoy this course and definitely will be prepared for the actual exam. Dave Gast was awesome!!

I was a little skeptical at the need for the course at the beginning because the principles seemed so common sense but the instructor's ability to provide memory aids, tie the class material to real situations, and emphasize what material would actually be on the exam made this class very worthwhile.

Thank you ACI Learning. Thank you Mr. Dave.

instructor was awesome

Great course

Dave Gast deserves a raise!!!!

This was a very valuable course for preparing me to take and pass the ITIL 4 exam.

Great course and helped me understand the ITIL concepts.

The course seems adequate to present and allow for learning of the concepts within, I just do not currently see the value in it. Maybe if I try to apply for a job which is based on process management or has some sort of business management aspects it will be useful, but as part of a Computer User Support Specialist role, these concepts do not seem like they will apply to my daily work. They seem to be useful for management and upper level decision making and not the entry level work I will be doing.