ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Generated from recent reviews; may not reflect every review

Showing 341–350 of 2,996 reviews

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it is perfect

kokou P · 08 Apr 2023
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the only issue I have with the course is that there is no support staff available for the evening class. no access to mentors etc. this should not be the case if the class time is offered so should all of the supporting staff so that we have everything available that has been promised

Brian C · 08 Apr 2023
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Great course overall, even better instructor.

Richard M · 08 Apr 2023
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Glad I chose to attend ACI. Where else can you change your life in 10 weeks?

Martyn F · 08 Apr 2023
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I'm well informed and ready to implement this process in the world.

Darrell M · 08 Apr 2023
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Great class and teacher.

Ryan N · 08 Apr 2023
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I would have loved to have more time in the class, but I know that it's limited. I'm looking forward to the next phase and looking forward to progress in each studies.

Brian D · 08 Apr 2023
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Overall, this was a very effective class. I wasn't overly found of some of the exercises but the practice questions were great and the instructor was very informative and helpful as well.

Ashley C · 08 Apr 2023
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I enjoyed this class thoroughly. It was informative and the instructor was AMAZING!! I learned a lot and got material that I can study until I take my certification! I can also use them as refreshers in the future. This was an amazing class!

Naomi M · 08 Apr 2023
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I maybe could have used and additional week of this class. Working full-time and going to class in the evenings is overwhelming and a tough schedule to get use to. I would do my best to go home after class to study a bit, but would fall asleep. I'm not feeling 100% ready, but I will get there with self-study. Not a reflection on my instructor. He delivered the course very well. I'm just a neo-phyte to IT and needed a little more than many others in my class.

Lillian D · 08 Apr 2023
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