ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Showing 321–330 of 2,996 reviews

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Lord Butler exceeded above all his pears. -METICULOUS. Dedicated work ethic and positive attitude was instrumental during the qualification acquisition of 12 ITIL students, totaling 40 hours of dedication. His efforts directly contributed ACI's outstanding execution of turning the "Average Joe" into technical ITIL qualified experts. -TECHNICAL EXPERT. Always volunteers for the most complex technical discrepancies. Eager to utilize technical knowledge and make informed decisions in correcting student discrepancies in minimal time. Significant contributor to the classroom setting receiving the 2023 Instructor of the Year award -UNMATCHED MOTIVATION. Took minimal time in gaining all required qualifications. Eager to train and motivate others in obtaining same qualifications and creates an atmosphere of friendly competition. HOLDS MY HIGHEST RECOMMENDATION FOR ADVANCEMENT AND ANY PROGRAM LEADING TO AQUISITION OF FURTHER RESPONSIBILITY (and pay).

Colin H · 06 May 2023
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Thank you so much for the support.

Haidar A · 06 May 2023
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Anyone looking for a career change, or looking to break into the IT Field, ACI has the ability to help drive you to where you want to go. The course is not easy however and you have to show up with the mindset of having dedication, showing determination and maintaining discipline. Tough times never last, but tough people do - Robert H. Schuller

Joshua M · 06 May 2023
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Professor Timothy Cassibry is an amazing professor and you can tell he deeply cares about his students and the material.

KIMBERLY D · 06 May 2023
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Fantastic class. I struggled because the pace of the class is dictated by the student that struggles the most so it felt like the class proceeded at a very slow pace. However, Miss Allyson did a great job of engaging the students and making the class much more enjoyable than it could have been.

Joshua K · 06 May 2023
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This course was just a pleasure to take. It is a good first step into getting into the IT certification world and helps bridge from no knowledge of IT to learning how the operation works from management to customer.

Niko S · 06 May 2023
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keep it going the way it is. everything is set up for you to succeed.

Jose A · 05 May 2023
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This was a great class and the teacher, John Woods, was extremely good at his job!

Nicolas L · 05 May 2023
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Overall, It has been a very good transition for me after retirement from military. A little overwhelming at first but once you get started it becomes easier and iniviting.

Ricardo F · 05 May 2023
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Great class and a solid starting point for anyone.

Gregory G · 05 May 2023
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