ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

Knowledgeable trainersPractical examplesUseful resources

Generated from recent reviews; may not reflect every review

Showing 21–30 of 2,996 reviews

Sort by

Please fix the load times for ITIL 4. I have better things to do than sit waiting hours of my course to load. like learning the things being held behind that load time or taking care of my family when they need me.

Aaron G · 25 Apr 2025
Helpful review?YesNo
Report review

Fix the ACI Website.

Eugene D · 12 Apr 2025
1 person found this review helpful. Did you?YesNo
Report review

I really enjoyed this course and truly believe I have learned during my time here thus far.

Masedonio H · 11 Apr 2025
Helpful review?YesNo
Report review

Thanks!

Eric P · 11 Apr 2025
Helpful review?YesNo
Report review

interesting and informative training

Pedro M · 11 Apr 2025
Helpful review?YesNo
Report review

overall the course so far is easy to comprehend with everything presented to us. my only complaint was that there wasnt a fresh brewed coffee available.

jose g · 11 Apr 2025
Helpful review?YesNo
Report review

I recommend this course and program to anyone looking to get into IT and management.

Philip B · 11 Apr 2025
Helpful review?YesNo
Report review

I have enjoyed the course material, classroom experience and overall program so far after taking the ITIL foundations course.

Chris H · 11 Apr 2025
Helpful review?YesNo
Report review

The ACI learning platform software used should cover everything in the course for practices to help students learn more such as the learning mode.

Naimatullah N · 11 Apr 2025
Helpful review?YesNo
Report review

none

Anthony J · 11 Apr 2025
Helpful review?YesNo
Report review