ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Generated from recent reviews; may not reflect every review

Showing 261–270 of 2,439 reviews (5 star)

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Great instructor, he spoke from real life experience and also allowed everyone to participate in the work.

Brian W · 03 Jun 2023
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Overall was a good course, i would like more practice tests to be more available on the website. i had to go to outside resources to get more testing practice.

Jason D · 02 Jun 2023
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Course was exiting, challenging and enjoyable. Instructor made it amazing for me, he understand transitioning veterans and how challenging is to adapt to a new environment. Real well explained in detail sharing real-work experiences.

Jose S · 02 Jun 2023
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Great course. This is most definitely a class that I would recommend to others. Dave is a great instructor who ensures a thorough understanding of materials and the instruction. He has a vast knowledge of ITIL and wants every student to succeed.

Katrina E · 02 Jun 2023
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Instructor was helpful and knowledgeable.

Patrick G · 02 Jun 2023
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Great course overall, thoroughly enjoyed the material, instructor, and easy application of virtual environment. I believe self testing quizzes could be a bit more aligned to real testing environments to better prepare students for final exam and potential certification exam. Self test questions were very simplistic in nature with more robust testing question for final exam.

Robert B · 20 May 2023
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Overall great experience. The instructor was very knowledgeable and welcomed questions. Signing up was a breeze. The staff has been great. I feel prepared to take my certification exam.

Luis Q · 13 May 2023
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Overall, I really enjoyed the course. It can easily apply to any job field that you are currently at. This can even go further to a personally level. I would love to go further in depth one day to understand it more in detail.

Jesus S · 13 May 2023
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Overall, very happy with the first course. Looking forward to the remaining courses!

Michael B · 13 May 2023
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Overall an excellent experience and a fascinating new method/platform of interactive learning!

Sherry D · 12 May 2023
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