Sort by:
Purposeful Customer Service Reviews
Damilola A, 07 Jun 2024
Overall, A positive training expericence which was engaging from the the start to end. Learn alot which will be used in my day to day activities. Thank you
Jennifer S, 07 Jun 2024
Thank you. You are a great trainer and an interesting course! It’s always difficult over team. A shorter start / introduction would be preferable. Thanks
darryl h, 04 Jun 2024
overall, interesting and thought provoking course
Ian J, 04 Jun 2024
No issues on course or message or delivery, however dissapointed with my own organisation in explaining or sharing the information that drove the decision to implement this course.
Michael M, 27 Feb 2024
Thank you for your time, very helpful - definitely helps with being more conscious of how we interact with customers and how important the minor details are in everything.Response : Dear Michael, Thank you for your kind words! We're delighted to hear our 'Purposeful Customer Service' course has enhanced your awareness of the significance of every interaction and detail in customer service. We hope you are finding your learning valuable back at work. Best wishes, Matthew Director
Natalie M, 27 Feb 2024
Great trainer. Thoroughly enjoyed this course.
Megan C, 27 Feb 2024
Instructor kept the session engaging which helped me take away key customer service points!
Neha R, 27 Feb 2024
It was a good engaging training session which helped me build better skills