Purposeful Customer Service Reviews

Great trainer, presented really well, really good interactions and tasks.

Overall I really enjoyed and loved the session. It was very engaging and I learnt a lot. I was able to question myself on a lot of different aspects and found a lot of answers on how to provide great customer service.

Slides could be improved

Lynne was lovely, engaging and informative

Lynne was great, she kept us all engaged and made sure that everyone was listened to and asked everyone their opinion! She was so friendly which made us all more connected as well!

Great training. Facilitator did a great job in steering the conversation and ensuring the training objectives were met

Engaging training session, insightful and would recommend to anyone who hasn’t been.

I found the course really interactive engaging overall really good. Useful to get a different perceptive, seeing the other side, open ended questions, written communication - structure and response.

Very interesting

Really engaging trainer.