Purposeful Customer Service Reviews

Thoroughly enjoyed the course

All attendees should ensure they arrive by the start time! It's unrespectful to the trainer.

Thank you. You are a great trainer and an interesting course! It’s always difficult over team. A shorter start / introduction would be preferable. Thanks

overall, interesting and thought provoking course

No issues on course or message or delivery, however dissapointed with my own organisation in explaining or sharing the information that drove the decision to implement this course.

I found the course really interactive engaging overall really good. Useful to get a different perceptive, seeing the other side, open ended questions, written communication - structure and response.

The course was great by means of giving us the tools to think for ourselves to provide much better customer service. Lots and lots of food for thought to take into our every day jobs.

Felt the morning session lacked focus a little, the group was not as bought in.the listening section was fantastic and the pm much stronger for me in terms of content.trainer was enthusiastic and knowledgeable

Was very interesting and well presented/delivered.

A very interesting course made better by a very good, knowledgeable and likeable trainer. George.