Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Really enjoyed the course, the trainer was friendly and encouraged the group to get involved.

Very informative

Rachael was very knowledgable and kept everyone engaged. Thank you

Really good and interesting course which I feel like I have learnt a lot from and I am looking forward to being able to apply what I have learnt to the work that I do with my customers.

Rachael was very engaging and taught the lesson well.

Really interesting course and very interactive was on course with some really nice colleagues so that made all the difference too

Rachel was great - very engaging and interactive and was very knowledgeable.

Rachael was a great trainer - covered lots of topics and applied these to our individual services and experiences. Spoke clearly and mode was accessible for all, regardless of the service/experience we all had as a group. I struggle to sit still in training for too long, would've liked more frequent breaks (we only had 1 15 minute break in 3.5 hours which I found difficult).

Clear objectives; relevant and well presented workbook; good participant involvement.

Rachael delivered this course at a nice pace., very professional.