Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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I found the course engaging and informative. I found the theory and information very helpful to be able to take different elements of PBS forward into my practice. It was a fantastic opportunity to reflect on my own practice and how I can improve, to help improve the quality of lives of the individuals in my care. Ben was a great teacher, engaging and supportive.

Joseph T · 15 Aug 2024
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Ben was very engaging. I wasn't sure about the content of the course prior to coming (thought it was just going to be about restraining etc) but I feel as though i have learnt a lot of new skills and techniques to understand behaviour and deescalate situations and that I was actually doing a lot of these things already. One of the best courses I've been on in a while, thanks.

Sarah J · 15 Aug 2024
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The trainer had great energy and a deep knowledge in the subject. The day was interactive and it was very useful to reflect on the most effective approaches and the evidence base to our impact on others behaviours.

Helen O · 15 Aug 2024
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This course applies to the area where I work. We have a lot of patients with dementia and display all of behaviours that have been discussed. I feel that this course has helped me to understand the triggers and what I can do with PBS in regards to de-escalating situations. The trainer was really easy to follow and included the group as a whole. It was really engaging and I thoroughly enjoyed every moment of the training.

Carole M · 15 Aug 2024
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This course was so insightful. As someone with a psychology degree it really brought back some familiar theories and it was good to hear more about them in relation to nursing practice. Ben was engaging and made sure to get people involved without being intimidating and made it a comfortable environment. I will definitely take a lot of the things back to try in everyday practice to try to improve my communication skills. I feel I could talk to Ben all day as he has so much knowledge but also listens and understands your perspective. Thank you!

Sally B · 15 Aug 2024
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Adequate content and interactive section. Very good instructor.

Bismol B · 15 Aug 2024
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Liam is great, really interactive and very informative. Learnt a lot from the day and will definitely use well in practice.

Fiona M · 13 Aug 2024
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Liam was an absolutely fantastic trainer, he was very engaging and knowledgeable. I will continue by booking onto level 2 training. I will be able to implement this training on a daily basis with my patients on my ward. Thoroughly enjoyed today's training.

Laura S · 13 Aug 2024
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Response: Hi Laura, it's lovely to hear how much you got out of the training and how you will apply it to your work. We will ensure Liam is aware of your comments

Very informative and interactive theory lesson. Liam kept us engaged throughout the day.

Sian C · 12 Aug 2024
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Enjoyable course Friendly and Knowledgeable trainer, made it fun and not just death by power point Informative course Learnt lots that I could use in work and at home Free pen!

Kayleigh B · 12 Aug 2024
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Response: Hi Kayleigh, thank you for the lovely feedback about Liam's course and glad that you felt you learnt a lot from it to use in your life