Level 2 Certificate in Customer Service reviews

Thank you :)

Very clear course with good positive and encouraging feedback from tutor. The online format was accessible and worked very well. The assessment format worked very well. Retaining the workbook will help me revise when needed.

Satisactory

Carrie was a fantastic engaging and informative tutor however some of the content was very repetitive and could therefore at times be disengaging.

Great lesson. Taught to a high standard.

I have found Carrie approachable, confident in her delivery of the course

Very satisfied with the course overall

I’m happy

I like Claire she’s lovely and helped me a lot with the customer service and I enjoyed the course

Carrie has been a brilliant teacher. The work is informative and will greatly help in my future career.