Level 2 Certificate in Customer Service Reviews

Overall, the course has been a very enjoyable experience and the learning material was easy to understand.

I really enjoyed this customer service course and found it extremely valuable. I am very satisfied with the knowledge and skills I have gained throughout the training.

It had overall good content for the course, the class room was disruptive due to other students talking too loud in class.

The course was engaging, fun and gave me a better insight into the customer service

Overall I found this course to be a worthy and worthwhile endeavour for learners who need help with learning the skills and knowledge needed to be successful in a customer service role.

The course was delivered very well and I learnt a lot of new things.

I had a good time with the course, meeting the learners and the tutor and learning new things about the fundamentals of customer service.

This exceptional four-week training program perfectly combined advanced communication frameworks, structured de-escalation models, and operational problem-solving, significantly elevating my professional customer service performance in real life.

I enjoyed the opportunity to study here. Looking farward to have an interview and earn more experience along the way in life. I am also thinking of doing an apprentenship but I am still deciding.

The course was enjoyable and informative. The course tutor engaged all attendees in different ways which was an effective way to manage everybody. At times, it was quite slow and could have been completed more quickly than the time allocated.