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Level 2 Certificate in Customer Service Reviews
Showing 1 star reviews : View all 44 reviews
Samiyah M, 25 Sep 2024
It shouldn't have been a 3 week course. It should have been less and online instead. The content was incredibly easy and basic. We didn't need to waste 3 weeks on questions we could answer in 1 day by ourselves. It's that simple.Response : Hi Samiyah sorry you did not feel the course was worth the 3 weeks work and support for the qualifications achieved. The course is designed to be face to face training to offer support guidance and advice for all levels of experience. To help engage in attendance and support getting back into work. Thanks for the feedback