Showing 1–10 of 61 reviews (4 star)
Other then that the course was great, I learned a lot from the people and the sessions.
Carrie made the course enjoyable. Really needs a pay raise
Overall I found this course to be a worthy and worthwhile endeavour for learners who need help with learning the skills and knowledge needed to be successful in a customer service role.
It had overall good content for the course, the class room was disruptive due to other students talking too loud in class.
The course was engaging, fun and gave me a better insight into the customer service
The course was enjoyable and informative. The course tutor engaged all attendees in different ways which was an effective way to manage everybody. At times, it was quite slow and could have been completed more quickly than the time allocated.
I really enjoyed the course, it was informative and engaging. At times the pacing was a bit slow and confusing, however the trainer was very helpful.