Level 2 Certificate in Customer Service Reviews

The venue easy located. The trainer was so supportive and helpful friendly with excellent communication. The problem was that sometimes it was difficult to hear the voices.

Overall sessions with Stuart are great and he puts great effort into engaging with everyone, I would only seek to improve question clarity and adjust presentation content to provoke further engagement and discussion.

Body language good but data security was dry.

There is a terrible echo in the church with it being an old building and sometimes we have to ask the trainer to repeat information and slow down his voice a bit.

The church where the course is done is freezing, and there is an eco that makes it difficult at times to understand the trainer.

Cold and eerie building. Throughly enjoyed the course and Trevor’s teaching you can tell that he is passionate about the work.

Both Claire and Alan made the course interesting and enjoyable to learn and understand about Customer Service.

I enjoyed the course, it was helpful, informative, and encouraging. Thank you :)