Showing 41–50 of 201 reviews
Overall, the contents of this course was stuff I had already learned at secondary school and college. It was a good refresher and did teach me a few new things.
There could have been some minor improvements in how the coursebook was laid out and the types of question it asks. But overall, the content of the course made me fee much more prepared than ever to finally take on a customer service role.
I really enjoyed the course. It helped me improve not only as a team player but also as an individual. I received great support throughout the course, and the materials were interesting to explore and interact with it!
This was an engaging and informative session. I appreciated the combination of theory and practical activities, which helped me understand customer service in healthcare. The trainer was approachable and knowledgeable, and I feel more confident about applying these skills in real-life situations. Some additional interactive practice would make future sessions even more beneficial.
Overall very happy with the course, enjoyed it more than I thought I would
The course has been good, excellent balance of getting things done and activities/fun. Alan has been very friendly and encouraging.
Helpful and informative information given in the courses. The supervisors were patient and helpful. Would definitely recommend if you’re thinking in going into administration
I have thoroughly enjoyed participating in this course and have learned a lot of valuable knowledge and information. Our course instructor, Alan Donnelly, conducted the course in an excellent manner by including valuable information, incorporating group activities and encouraging engagement which made the course very enjoyable. Overall I had a great experience