Showing 11–20 of 147 reviews (5 star)
I have a better understanding of customer service and how to improve a organisation in all aspects and look forward to using this moving forward
Thank you Realise for the opportunity the course was amazing. I enjoyed the course.
Overall, the course has been a very enjoyable experience and the learning material was easy to understand.
I really enjoyed this customer service course and found it extremely valuable. I am very satisfied with the knowledge and skills I have gained throughout the training.
The course was delivered very well and I learnt a lot of new things.
I had a good time with the course, meeting the learners and the tutor and learning new things about the fundamentals of customer service.
This exceptional four-week training program perfectly combined advanced communication frameworks, structured de-escalation models, and operational problem-solving, significantly elevating my professional customer service performance in real life.
I enjoyed the opportunity to study here. Looking farward to have an interview and earn more experience along the way in life. I am also thinking of doing an apprentenship but I am still deciding.
Alan was a great teacher explained every part of the workbook in detail