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Cosensa Learning and Development Reviews

Paul H, 01 Dec 2016

Manchester

Overall I found the course very informative without being too deep. Course content I felt was just right for me. Trainer was very engaging.

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Darren c, 30 Nov 2016

Manchester

Some grammatical errors in the presentation in relation to scearios. Use of a previous presentations notes. LSU. Lunch was very basic. Not enough for 4.
Response : Thanks for the feedback, Darren, we will be sure to review the presentation and notes - that is very unusual for that to happen. We will take up the comment about lunch with the hotel

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Sarah C, 29 Nov 2016

Belfast

I enjoyed the course. Pauls informal, honest and modern approach made it interesting and i felt comfortable to engage and raise any queries.

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Andrew M, 25 Nov 2016

Belfast

Food great - although the kitchen is a bit cold!!

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Bethany M, 22 Nov 2016

Some slides within the presentation were not covered during the training but the reason for this was not explained. Trainer showed genuine understanding of the organisation and approached conflict resolution well.

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Richard M, 18 Nov 2016

Belfast

Communication was excellent throughout. Very relevent materials. The materials were very in depth. I was relieved not to go through all written material in the manual. Brian was an outstanding trainer/ mentor and I hope our paths cross again in the future. I didn't give the facilities 5 stars as the data projector on day 2 was extremely noisy and needed to be drop kicked out of the room! All other facilities were great!
Response : Thanks for the great review, Richard, we will pass your comments on to Brian and noted about the projector, will get that sorted

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KAREN M, 17 Nov 2016

Belfast

The lunch was lovely.

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Colette B, 17 Nov 2016

Booklet was a waste of resources and wasn't used once during the training, nor has it been used afterwards. I would recommend the course to inexperienced sales advisors, retail workers, people in customer facing roles etc, as I do believe that it is useful, but not for our own job and not for anyone who has had any previous experience working with the public, as it is largely all common sense.

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Miranda H, 16 Nov 2016

Stirling

We had soup and sandwiches for lunch, and I liked that it was not too much, as so often on these types of things you are served a huge meal which makes you sleepy for the rest of the afternoon! I also very much enjoyed the scones with clotted cream at the tea break. I thought that the training centre was easy to get to, and the room was very nice, with plenty natural light.

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Kirsty C, 16 Nov 2016

The training didn't seem to incorporate what HES advisors actually do on a day to day basis.

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